Did you know that most airlines have a list of passenger rights on their websites?
Winter storms can cause disruptions in air travel. Inclement weather may affect safety and operations of flights. You should also check with your airline to see if there are any updates regarding your flight. They may have additional information on possible delays or cancellations caused by the weather. You may be able to rebook a flight at a later time or receive a refund if your flight is delayed by a storm. You should always have a back-up plan in the event that your travel gets disrupted.
Contact your airline as soon as possible if your flight has been cancelled or is significantly delayed. The airline may offer to refund your money or rebook the flight at a later time. You may be able book a new airline flight if you have to travel immediately. You may be entitled to compensation if you cannot travel on the new flight date, or if you can’t find an alternative flight. This will depend on the circumstances surrounding the cancellation or the delay.
The airline may offer assistance if you’re stranded in the airport because of a flight delay or cancellation. This could include food and accommodation if you can’t get home, or your next flight is the next day. You should check with your airline to find out what help they can provide in case of a delay or cancellation.
You may want to contact the Aviation Consumer Protection Division of the Department of Transportation if you cannot resolve the problem with your airline. You can find out more about a flight delay or cancellation on the Department of Transportation website.
